New Chitose Airport (CTS) – Complete Travel Guide 2026

New Chitose Airport quick facts

New Chitose Airport (CTS) is the primary international gateway to Hokkaido, Japan's northernmost main island. Located approximately 50 kilometers (31 miles) southeast of central Sapporo, the airport serves as a hub for major airlines such as Japan Airlines and All Nippon Airways. With two main terminals connected by a covered walkway, New Chitose Airport caters to more than 23 million passengers annually. The airport is a destination in itself, famous for its hot spring facilities, extensive shopping and dining options, and entertainment attractions that showcase the best of Hokkaido culture.

New Chitose Airport Terminal Map and Layout

New Chitose Airport features a semi-connected dual-terminal layout, with the Domestic Terminal and International Terminal linked by a covered walkway. The Domestic Terminal is a massive, two-winged structure housing North and South concourses, while the smaller International Terminal handles all overseas arrivals and departures. The walkway connecting the two terminals takes approximately 5 to 10 minutes on foot, with moving walkways available to ease the journey. For travelers connecting between domestic and international flights, the route is clearly marked with English signage, making navigation straightforward even for first-time visitors.

Navigating New Chitose Airport Terminals

Domestic Terminal
The Domestic Terminal is the heart of the airport, featuring two distinct wings: the North Wing and South Wing. All Nippon Airways (ANA) and its partner airlines operate from the North Wing, while Japan Airlines (JAL) and affiliated carriers use the South Wing. Low-cost carrier check-in counters, including those for Peach Aviation and Jetstar Japan, are primarily located in the South Wing. Peach Aviation specifically operates from the 2nd floor North area for check-in . The terminal houses a remarkable collection of over 40 restaurants and 100 shops, a multi-level entertainment zone featuring the Doraemon Wakuwaku Sky Park, an onsen (hot spring) facility, and a Ramen Dojo featuring famous Hokkaido ramen brands. The third floor is dedicated to departure gates and a wide selection of dining and souvenir shops.

International Terminal
The International Terminal is a three-story facility connected directly to the Domestic Terminal. All international airlines operating at New Chitose Airport use this terminal, including EVA Air, with check-in counters located on the 3rd floor . The terminal underwent recent expansions to accommodate Hokkaido's growing international tourism influx. The fourth floor houses the Royal Lounge and North Lounge, along with the Cafe Sky Library. On the Arrivals level, travelers will find currency exchange counters, a tourist information center, and transportation hubs for train and bus services. A direct walkway connects the International Terminal to the Domestic Terminal, enabling covered, weather-protected transfers.

Transportation to and from New Chitose Airport

Getting from New Chitose Airport to Sapporo and beyond is efficient and well-organized, with options ranging from rapid rail to rental cars. Japan's transportation infrastructure ensures that visitors can reach their destination smoothly, regardless of budget or travel style. The airport serves as a natural starting point for Hokkaido road trips, ski resort transfers, and city explorations.

Getting to and from New Chitose Airport by Car

Driving from New Chitose Airport to downtown Sapporo takes approximately 50 minutes in normal traffic via the Hokkaido Expressway. During winter months, road conditions can become challenging with snow and ice, so vehicles equipped with snow tires or four-wheel drive are strongly recommended. The airport is strategically located for access to Hokkaido's famous ski resorts, with Niseko reachable in roughly 2 hours and Furano in under 2.5 hours.

Parking at the airport is divided into three main lots: Parking Lot A (1,800 spaces), Parking Lot B (2,416 spaces), and Parking Lot C (1,011 spaces). During regular season, the maximum daily rate is ¥3,500, while peak season rates increase to ¥4,500 per day. The first hour is always free, making it convenient for quick drop-offs. Reserved parking slots are available for ¥3,500 per day during regular season plus a ¥1,000 reservation fee. Economy parking lots located slightly farther from the terminal offer rates of ¥2,500 per day during regular season and ¥3,000 during peak periods. Motorcycle parking is available at ¥600 per day maximum. All parking lots operate with electronic payment systems accepting cash and major credit cards. The Peak Season calendar applies during weekends, national holidays, Golden Week (late April to early May), Obon (mid-August), and the New Year holiday period (late December to early January). Electric vehicle charging stations are available in select parking areas .

Getting to and from New Chitose Airport by Rideshare or Taxi

Taxis are readily available at designated taxi stands outside both terminal buildings. While rideshare services in Japan differ from those in North America or Europe, the taxi network is professional, clean, and reliable. A taxi ride from New Chitose Airport to central Sapporo costs approximately $130 to $165 (¥20,000 to ¥25,000) and takes about 50 to 70 minutes depending on traffic. Reserved seat on the JR train offers better value for budget travelers. Since January 2026, the airport has introduced a dedicated taxi dispatch app pickup zone near the terminal exits, allowing travelers to book rides through local taxi apps such as GO Taxi and JapanTaxi. Drivers are generally courteous and vehicles are impeccably maintained, though English proficiency among drivers varies. Payment is accepted in cash or by credit card.

Getting to and from New Chitose Airport by Public Transportation

The JR Hokkaido Rapid Airport train is the premier public transit option, whisking travelers from the airport's underground station directly to Sapporo Station in just 33 minutes. Trains depart approximately every 10 to 15 minutes throughout the day, with 163 trips running daily. Unreserved seats cost $7.8 (¥1,150), while reserved seats with guaranteed seating and extra luggage space are $11.4 (¥1,680). Airport buses operated by Hokkaido Chuo Bus, Hokuto Kotsu, and Donan Bus provide an economical alternative, with one-way fares to Sapporo at $8.8 (¥1,300) for a journey of 65 to 80 minutes . During winter months, direct bus services connect the airport to major ski resorts including Niseko, Furano, Rusutsu, and Tomamu. Advance reservations for ski resort buses are strongly recommended during peak season, which runs from December through April.

Key Amenities at New Chitose Airport

ATMs

International-friendly ATMs accepting foreign-issued cards are located throughout both terminals, including Seven Bank ATMs (found near the Domestic Terminal 1st floor and International Terminal Arrivals lobby), Japan Post Bank ATMs, and machines operated by major Japanese banks. Most ATMs operate during the airport's operational hours and accept Visa, Mastercard, American Express, Cirrus, and Plus network cards.

Lost and Found

The lost and found office is managed by the New Chitose Airport Information Center, located on the 1st floor of the Domestic Terminal. For items left on aircraft, travelers should contact their respective airline directly. Items found within airport facilities are cataloged and held for a specified period. The office can be reached during regular airport operating hours.

Luggage Services

Luggage carts are freely available throughout both terminals. Coin-operated lockers are found on multiple floors of the Domestic Terminal, ideal for storing bags during layovers. A luggage delivery service (takkyubin) operated by Yamato Transport is located in the Domestic Terminal Arrivals lobby 1st floor, allowing travelers to ship luggage directly to hotels or other destinations across Japan. This service is especially popular among skiers who prefer to travel light. Luggage wrapping services are not available; however, suitcases can be purchased if needed.

Pets

Pets traveling through the airport must remain in approved carriers at all times. Designated pet relief areas are unavailable inside the terminal. Travelers connecting to international flights with pets should review Japan's strict animal quarantine procedures, which may require advance documentation. Service animals accompanying passengers with disabilities are permitted throughout the facility.

Showers

Shower facilities are available within the Royal Lounge in the International Terminal for eligible passengers. Additionally, the New Chitose Airport Onsen, located in the Domestic Terminal building, provides full bathing facilities and is accessible to all airport visitors for a fee of approximately $10 (¥1,500). This natural hot spring is a unique feature indeed among airports worldwide.

Currency Exchange

Currency exchange counters operated by major Japanese banks operate in the International Terminal Arrivals lobby on the 1st floor and the Domestic Terminal center area. Operating hours align with flight schedules, with counters typically opening from 8:00 AM to 8:00 PM. Exchange rates are competitive for Japanese yen, though travelers are advised to compare rates between different providers.

Smoking Area

Smoking is strictly prohibited except in designated smoking rooms, which are clearly marked throughout both terminals. Multiple smoking rooms are located in the Domestic Terminal departure gates area and on each floor. The International Terminal also features smoking rooms before and after security. As is standard throughout Japan, these rooms are well-ventilated and separated from non-smoking areas.

Terminal Building Features

New Chitose Airport is celebrated as an entertainment destination in its own right. The domestic terminal features a complete hot spring facility, a cinema complex, the Doraemon Wakuwaku Sky Park for children, multiple observation decks, and a Ramen Dojo with branches of Hokkaido's most celebrated ramen shops. The International Terminal features large modern lounges with panoramic runway views and a modern duty-free shopping complex.

WiFi

Free WiFi is available throughout both terminals under the network name CTS-Free-WiFi. Connection requires a simple email registration or social media login. Charging stations and power outlets are abundant, particularly near departure gates and food court seating areas. The network provides sufficient bandwidth for video calls, streaming, and general browsing.

Other amenities include a medical clinic on the 2nd floor of the Domestic Terminal, open daily from 9:00 AM to 5:00 PM with basic healthcare services. A prayer room is available in the International Terminal Departures area, providing a quiet space for reflection. An information desk staffed with English-speaking personnel is located on the 1st floor center of both terminals.

Airport Lounges at New Chitose Airport

New Chitose Airport offers a selection of lounges in both the Domestic and International Terminals, catering to premium travelers, credit card holders, and those willing to pay for a more comfortable pre-flight experience. The lounges range from opulent airline-branded spaces with showers and buffet dining to simple card-access retreats with drinks and reading materials.

Airline Lounges at New Chitose Airport

Royal Lounge (International Terminal)
Located on the 4th floor of the International Terminal, the Royal Lounge is an airline-operated premium space with 231 seats, all non-smoking with a dedicated smoking room available. This expansive lounge features floor-to-ceiling windows offering panoramic views of the runways, a buffet of Hokkaido-sourced snacks and beverages, complimentary alcohol, shower suites, and high-speed WiFi. Access is granted exclusively to passengers holding a lounge ticket issued by partner airlines for business class tickets or elite status holders. The lounge operates from 7:30 AM to 9:00 PM, with hours that adjust seasonally to meet international flight schedules. Service includes soft drinks, light meals, and fully attended shower facilities .

ANA Lounge (Domestic Terminal North Wing)
The ANA Lounge offers comfortable seating with work areas, complimentary beverages including beer and whisky, snacks, and high-speed WiFi. Operated by All Nippon Airways for its premium passengers and Star Alliance Gold cardholders flying domestically, this lounge is located near the departure gates in the North Wing.

JAL Sakura Lounge (Domestic Terminal South Wing)
The Japan Airlines Sakura Lounge serves JAL premium passengers and oneworld elite members. It features a relaxing atmosphere with complimentary drinks including local Hokkaido sake, snacks, newspapers, and business corners with fax and printing facilities.

Credit Card-Affiliated Lounges

North Lounge (International Terminal)
This card-access lounge on the 4th floor of the International Terminal welcomes travelers holding select Japanese credit cards including JCB, Diners, VISA, Mitsubishi UFJ NICOS, Rakuten Card, d Card, PayPay Card, and Dragon Pass members. The lounge offers 122 non-smoking seats and 12 smoking seats, soft drinks, reading materials, and WiFi. A day pass can be purchased for ¥1,100 (tax included). However, the North Lounge will permanently cease operations on June 30, 2026, so travelers should plan accordingly. Operating hours are 7:30 AM to 9:00 PM .

Priority Pass Lounges at New Chitose Airport

Cafe Sky Library (International Terminal, Landside)
Located on the 4th floor of the International Terminal in the departure lobby before security inspection, the Cafe Sky Library is a unique lounge-bookstore hybrid connected to the Portom International Hokkaido hotel. Priority Pass and Dragon Pass members can access this stylish space with 44 seats, sofa seating, and a curated collection of books on Japanese art, culture, and travel. The cafe operates from 11:00 AM to 5:00 PM on most days, with extended hours until 10:00 PM on Mondays and Tuesdays. Last orders are taken at 4:30 PM (9:30 PM on Mondays and Tuesdays) . Be aware that this lounge is located before security screening, so allow sufficient time to clear immigration and security before your flight.

Other Airports in the Region

Okadama Airport (OKD)
Located just 10 kilometers north of Sapporo city center, Okadama Airport handles domestic regional flights primarily within Hokkaido. It is ideal for travelers heading to destinations like Hakodate, Kushiro, or Wakkanai without driving to New Chitose Airport. The airport offers a smaller, more relaxed experience with shorter check-in times. Driving from Okadama to downtown Sapporo takes roughly 15 minutes.

Hakodate Airport (HKD)
Situated approximately 3.5 hours by car south of Chitose, Hakodate Airport serves Japan's southern Hokkaido region. It offers the advantage of being close to the popular tourist destination of Hakodate city, famous for its morning market and night views from Mount Hakodate. For travelers whose itinerary focuses on southern Hokkaido, flying into Hakodate can save significant transit time compared to arriving at New Chitose Airport and driving south.

New Chitose Airport Overview

New Chitose Airport opened in 1991, replacing the older Chitose Airport that continues to operate as a Japan Air Self-Defense Force base sharing runways with the civil facility. The name New Chitose distinguishes it from the neighboring military installation. Located in the city of Chitose, approximately 50 kilometers (31 miles) southeast of Sapporo, the airport sits amid Hokkaido's rolling plains with distant mountain views. Annual passenger traffic consistently exceeds 23 million travelers, making it Japan's fifth-busiest airport and the undisputed aviation hub of northern Japan. The airport features two passenger terminal buildings connected by a climate-controlled corridor. The Domestics Terminal itself is architecturally notable for its airy atrium design.

New Chitose Airport Postal Code

Postal Code: 066-0012
City: Chitose
Province/State: Hokkaido
Country: Japan
Complete Mailing Address: Bibi, Chitose-shi, Hokkaido 066-0012, Japan

Duty Free and Shopping at New Chitose Airport

Duty-free shopping is available in the International Terminal Departures area for passengers traveling abroad. The Domestic Terminal boasts over 100 stores that, while not duty-free for domestic travelers, offer a dazzling array of Hokkaido specialty products, souvenirs, and Japanese goods. Many shops in the Domestic Terminal operate under a tax-free program for foreign visitors who present their passport. Major duty-free shops stock premium Japanese whisky, cosmetics, electronics, watches, and confectionery. The Domestic Terminal shopping zone is often described as a Hokkaido food theme park, with specialty shops selling the island's famous dairy products, seafood, chocolate, and baked goods. Popular brands like Royce', Shiroi Koibito, and Rokkatei have prominent outlets here. For souvenirs unique to Hokkaido, the airport is arguably the best place for shopping, offering virtually every regional specialty under one roof. Prices are competitive with downtown Sapporo shops, and the convenience of purchasing after security is unbeatable.

Security Wait Times at New Chitose Airport

Security screening at New Chitose Airport is generally efficient, reflecting Japan's organized approach to airport operations. During normal periods, domestic security checks take approximately 10 to 15 minutes, while international screening typically requires 15 to 20 minutes. Peak travel periods, including Golden Week (late April to early May), Obon (mid-August), and the New Year holiday season, can see wait times double or triple. The busiest hours are typically between 7:00 AM and 9:00 AM for morning departures, and 4:00 PM to 7:00 PM for evening flights. Japan does not operate TSA PreCheck or CLEAR programs, as these are United States-specific systems. Instead, domestic travelers should arrive 60 to 90 minutes before departure, while international passengers are advised to check in 2 hours before their flight. Check-in counters for EVA Air flights open 2.5 hours before departure and close 60 minutes prior beginning April 2026. Note that starting November 1, 2026, Japan's tax-free shopping system transitions to a refund method requiring customs inspection at the airport before departure, which may add time to the pre-flight process in the international terminal .

New Chitose Airport Drop Off and Pick Up Information

The departures drop-off zone is located directly outside both terminal buildings on the 2nd floor roadway. Vehicles may stop for active loading or unloading only, with a time limit strictly enforced during busy periods. The arrivals pick-up area is on the 1st floor roadway outside each terminal. Designated waiting zones for private vehicles are clearly marked. Cell phone waiting lots are available in the long-term parking areas where drivers can wait for up to 1 hour free of charge before proceeding to the terminal for pickup. Taxi pickup zones are positioned immediately outside the arrivals exits of both terminals, with clear English signage directing passengers to the taxi queues. Since January 2026, a dedicated taxi dispatch app pickup zone has been operational, allowing travelers to book rides via local apps and meet drivers at the designated app ride point . Commercial vehicle zones for buses and tour coaches are located at designated curb areas on the 1st floor. Hotel shuttle buses typically pick up from the bus stop areas on the 1st floor of both terminals.

Flight Routes and Airlines at New Chitose Airport

Japan Airlines and All Nippon Airways operate extensive domestic networks from New Chitose Airport, connecting Hokkaido to all major Japanese cities. Popular domestic routes include frequent service to Tokyo (Haneda and Narita), Osaka (Itami and Kansai), Nagoya (Chubu), and Fukuoka. In a notable development for summer 2026, JAL will introduce First Class service on select flights between Osaka (Itami) and New Chitose Airport, and increase frequencies on routes from Nagoya (Chubu) and Fukuoka during the peak summer travel period from August 8 to August 16 . Low-cost carriers Air Do, Peach Aviation, Jetstar Japan, and Skymark Airlines provide additional domestic options at competitive fares. International service connects New Chitose to major Asian hubs including Seoul (Incheon), Taipei, Hong Kong, Shanghai, Beijing, Busan, Bangkok, Kuala Lumpur, and Singapore. Seasonal international routes expand significantly during winter ski season and summer lavender and nature tourism months, with additional frequencies from China, South Korea, and Southeast Asia.

Getting to and from New Chitose Airport

Travelers arriving at New Chitose Airport will find a seamless transition to ground transportation, whether heading to Sapporo's vibrant city center or the serene landscapes of rural Hokkaido. The airport's integrated transportation hub places multiple options steps from the arrivals halls.

Car Rental at New Chitose Airport

Renting a car at New Chitose Airport is the most liberating way to explore Hokkaido, providing access to national parks, hot spring towns, and coastal scenery that train and bus networks cannot fully reach. Rental counters for major Japanese companies including Toyota Rent a Car, Times Car Rental, Nippon Rent-a-Car, Nissan Rent a Car, and Orix Rent-a-Car are located on the 1st floor of the Domestic Terminal. Nic Nico Rent a Car operates from an off-site location with a complimentary lavender-patterned shuttle bus departing every 10 to 15 minutes from the left end of the South side permitted car stop . Popular vehicle types range from compact cars ideal for city driving to SUVs and 4WD vehicles equipped with snow tires, highly recommended for winter visits between November and April. Book your rental car well in advance for peak seasons, especially summer (July-August) and winter ski season (December-February). International visitors must present a valid International Driving Permit along with their home country driver's license. Car rental prices typically start from approximately $46 to $55 per day for a compact car, with larger vehicles and winter-equipped models commanding higher rates. Fuel stations are located along Route 36 near the airport exits, with full-service options available where attendants will refuel and clean your windshield.

New Chitose Airport Taxi Services

Taxis at New Chitose Airport operate from clearly marked stands outside both terminal arrivals areas. The taxi fleet serving the airport includes standard sedans, larger vans for groups, and premium black cars. A trip to central Sapporo costs approximately $130 to $165 (¥20,000 to ¥25,000), with a travel time of 50 to 70 minutes. While expensive for solo travelers, taxis become economical for groups of three or four splitting the fare. Drivers accept cash and major credit cards, and receipts are readily provided for expense reporting. Late-night travel, when trains have stopped running, makes taxis a necessary option.

Private Car Services at New Chitose Airport

Pre-booked private transfers offer a premium alternative to taxis, with fixed rates and meet-and-greet service at arrivals. Vehicles range from standard sedans to luxury vans and minibuses accommodating up to nine passengers. Private transfers to Sapporo start from approximately $185, which is higher than standard taxis but includes guaranteed availability, waiting time, and assistance with luggage. This option is particularly valuable for families with young children, groups with ski equipment, and business travelers requiring reliable, pre-arranged transportation. Book private transfers at least 24 hours in advance through online platforms.

Bus Services at New Chitose Airport

Airport buses serve as an economical and practical option, particularly for hotels in Sapporo's Susukino entertainment district or other locations not directly on the JR train line. Hokkaido Chuo Bus and Hokuto Kotsu operate the primary services, with buses departing from 1st floor stops at both terminals. Fares to Sapporo are $8.8 (¥1,300) for a journey of 65 to 80 minutes. Buses run hourly throughout the day with reduced frequency before 8:00 AM. Seasonal direct buses to ski resorts are a key service, with winter schedules bringing skiers directly to Niseko, Rusutsu, and Furano .

Hotel Shuttles

Select hotels in the Chitose area offer complimentary shuttle service to and from the airport. The Portom International Hokkaido, connected directly to the International Terminal, provides the most convenient lodging option with no shuttle required. Hotels in the Chitose city center, including the ANA Crowne Plaza Chitose and Hotel Wing International Chitose, run regular courtesy buses. In Sapporo, most major hotels do not operate dedicated airport shuttles due to the efficiency of the train connection. Travelers should confirm shuttle availability and pickup location with their hotel before arrival.

Parking at New Chitose Airport

Parking at New Chitose Airport is divided into short-term Lots A, B, and C located directly adjacent to the terminals, and economy lots positioned slightly farther but connected via walkways. Short-term parking rates during regular season for standard passenger vehicles begin with free parking for the first hour, ¥1,000 for up to 2 hours, ¥1,500 for up to 3 hours, and ¥500 for each additional hour. The maximum daily rate is ¥3,500 (approximately $24) during regular season and ¥4,500 (approximately $31) during peak season periods, which include weekends, national holidays, Golden Week, Obon, and the New Year holiday period. Economy parking offers a flat rate of ¥2,500 per 24-hour period during regular season and ¥3,000 during peak season. Motorcycle parking rates are significantly lower, with a maximum of ¥600 per day. Payment is accepted at automated machines by cash or credit card before exiting the lot. Reserved parking slots offer guaranteed spaces at the daily maximum rate plus a ¥1,000 reservation fee and are accessible through the airport's official website. Free parking is limited to the first hour, which serves effectively as a grace period for drop-offs and quick visits. Electric vehicle chargers are positioned in Lot A and Lot B, supporting CHAdeMO and standard AC charging connections .

Places to Explore Near New Chitose Airport

Chitose and its surroundings offer a surprising wealth of attractions before even reaching Sapporo. Lake Shikotsu, a stunning caldera lake with crystal-clear waters reaching depths of 363 meters, lies just 25 kilometers west of the airport. The drive takes approximately 30 minutes, and the area offers hiking trails, hot spring resorts, and year-round visitor facilities. The Chitose Salmon Aquarium, about 10 minutes from the airport by car, showcases Hokkaido's salmon and freshwater fish in naturalistic exhibits. For aviation enthusiasts, the Chitose Aviation Museum features historical aircraft and simulators near the runway perimeter. The Yubari Melon region is accessible in 45 minutes for summer fruit picking. Sapporo city center, accessible in 50 minutes by car or 33 minutes by train, offers the Sapporo Beer Museum, Odori Park, and the historic Susukino entertainment district. The port city of Otaru, famous for its canal and glassworks, sits 75 minutes from the airport by car. Niseko's world-renowned ski slopes are reachable in 2 hours, while Furano's lavender fields require roughly 2 hours and 15 minutes driving time.

Local Weather and Best Time to Visit Chitose

Hokkaido experiences four dramatically distinct seasons, each offering unique travel experiences. Winter (December to February) brings heavy snowfall with temperatures ranging from -7°C to 0°C (19°F to 32°F), transforming the region into a powder snow paradise for skiers and snowboarders. The Sapporo Snow Festival in early February is a world-famous winter spectacle. Spring (March to May) sees gradual warming from 0°C to 15°C (32°F to 59°F), though March can still be snowy. Cherry blossoms typically bloom in early May, later than on Japan's main island. Summer (June to August) is mild and pleasant with temperatures from 15°C to 26°C (59°F to 79°F), making it ideal for exploring national parks, hiking, and cycling. Lavender fields reach peak bloom in July. Autumn (September to November) brings spectacular fall foliage with comfortable temperatures of 5°C to 18°C (41°F to 64°F). September can have typhoon remnants affecting flights, so flexible itineraries are encouraged. The best time to visit for outdoor exploration is June through October, while winter sports enthusiasts should target December through February.

Essential Travel Tips

👉 Arrival Time: Arrive at least 2 hours before domestic flights and 2.5 hours before international departures. Add 30 extra minutes during Golden Week, Obon, and New Year holiday periods when airport crowding peaks.

👉 Flight Status: Download your airline's official app to receive real-time notifications on gate changes and delays. Winter weather occasionally causes disruptions, so monitor conditions closely and sign up for alerts.

👉 Packing for Hokkaido: Layers are essential year-round. Winters require heavy coats, waterproof boots, thermal underlayers, gloves, and hats. Summers call for light jackets for evenings, even when days are warm. Comfortable walking shoes are recommended for exploring the airport's extensive facilities.

👉 Currency: While credit cards are increasingly accepted at hotels and larger restaurants, many smaller shops, local restaurants, and bus services operate cash-only. Carry a minimum of ¥10,000 ($68) in Japanese yen for incidentals. Seven Bank ATMs in the airport accept foreign cards and provide the best exchange rates.

👉 Language: English signage is comprehensive throughout the airport and public transportation systems. Many airport staff speak basic English. Away from tourist centers, English proficiency drops sharply, so having key phrases written in Japanese or using a translation app proves invaluable.

👉 Documentation: Foreign visitors driving in Japan must carry their passport, home country driver's license, and a valid International Driving Permit issued under the 1949 Geneva Convention. International Driving Permits must be obtained before arriving in Japan; they cannot be issued locally.

👉 Fuel Stations: Full-service fuel stations along Route 36 near the airport provide English-friendly service for rental car returns. Plan to refuel within 5 kilometers of the airport for the most convenient drop-off experience.

👉 Tax-Free Shopping: From November 1, 2026, Japan's tax-free system transitions to a refund method. Purchases are made at tax-inclusive prices, with the tax amount refunded after customs inspection at the airport. Allow additional time for this process before your departure flight .

About the City

Chitose, with a population of approximately 98,000, is more than the location of Hokkaido's busiest airport. The city sits in the Ishikari Plain, surrounded by lakes and mountains that define Hokkaido's natural beauty. Chitose gained prominence in the postwar era with the development of the adjacent air base and later the civilian New Chitose Airport, cementing its role as Hokkaido's aviation gateway. Chitose's Salmon Aquarium, one of Japan's largest freshwater aquariums, highlights the region's connection to its fish-rich rivers. Local cuisine centers on Hokkaido specialties: fresh salmon dishes, soup curry (a Sapporo-born comfort food), and dairy products from the surrounding farmlands. The city hosts the Chitose Lake Shikotsu Ice Festival each January and February, where ice sculptures and illuminated ice villages draw visitors from across Japan. While Sapporo captures most tourist attention, Chitose offers a quieter, authentic Hokkaido base with easy access to both urban amenities and natural wonders. The Lake Shikotsu area, a 30-minute drive from the city center, provides year-round outdoor recreation and natural hot spring resorts that offer a peaceful alternative to Sapporo's more tourist-heavy onsen towns.

Start Your Journey at New Chitose Airport

New Chitose Airport is far more than a transit hub—it is the perfect introduction to Hokkaido's warmth, culture, and natural splendor. From the moment you step off your flight, the airport immerses you in the flavors, crafts, and hospitality that define Japan's northern frontier. Whether your journey leads to Sapporo's neon-lit streets, Niseko's legendary powder, or the lavender fields of Furano, the most rewarding way to explore Hokkaido is behind the wheel of your own vehicle. Book your rental car in advance through our comparison platform to secure the best rates and vehicle for your Hokkaido adventure. The open roads of Japan's wild north await.